Privacy Policy
Last Updated: March 2026
Timeshare Scam Victims ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website timeshare-scam-victims.com (the "Site"). Please read this policy carefully. By accessing or using our Site, you agree to the terms of this Privacy Policy.
1. Information We Collect
Personal Information You Provide
We may collect personal information that you voluntarily provide to us, including but not limited to:
- Full name
- Email address
- Phone number
- Quiz and form responses (including details about your timeshare situation)
- Any other information you choose to provide through our forms or communications
Information Collected Automatically
When you visit our Site, we may automatically collect certain information, including:
- IP address
- Browser type and version
- Device type and operating system
- Referring URL and pages visited
- Date and time of your visit
- Cookies and similar tracking technologies
- Analytics data (page views, session duration, interactions)
2. How We Use Your Information
We use the information we collect for the following purposes:
- Provide Services: To process your inquiries, connect you with timeshare exit service providers, and deliver the services you request.
- Communicate: To respond to your questions, send follow-up information, and provide updates about our services.
- Improve Our Site: To analyze usage patterns, diagnose technical issues, and improve the functionality and user experience of our Site.
- Marketing: With your consent, to send you promotional materials and information about services that may interest you. You may opt out of marketing communications at any time.
- Legal Compliance: To comply with applicable laws, regulations, legal processes, or enforceable governmental requests.
3. How We Share Information
Service Providers
We may share your information with trusted third-party service providers who assist us in operating our Site and delivering our services, including:
- Formspree: For processing form submissions.
- Google Analytics: For website analytics and usage tracking.
These service providers are contractually obligated to use your information only for the purposes of providing services to us and in accordance with this Privacy Policy.
Legal Requirements
We may disclose your information if required to do so by law, or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, prevent fraud, or protect the personal safety of users or the public.
Business Transfers
In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.
We do NOT sell your personal data to third parties.
4. Cookies and Tracking
Essential Cookies
We use essential cookies that are necessary for the proper functioning of our Site. These cookies enable core features such as page navigation and access to secure areas. The Site cannot function properly without these cookies.
Analytics Cookies
Analytics cookies (including those from Google Analytics) are loaded only after you provide consent through our cookie consent mechanism. These cookies help us understand how visitors interact with our Site by collecting and reporting information anonymously.
Cookie Consent
When you first visit our Site, you will be presented with a cookie consent banner. Non-essential cookies, including analytics cookies, will not be activated until you provide explicit consent.
Managing Cookies
You can manage your cookie preferences at any time through your browser settings. Most browsers allow you to block or delete cookies. Please note that disabling cookies may affect the functionality of certain parts of our Site. To manage cookies:
- Chrome: Settings > Privacy and Security > Cookies and other site data
- Firefox: Settings > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Manage Website Data
- Edge: Settings > Cookies and site permissions
5. Data Security
We take reasonable measures to protect your personal information, including:
- Encryption of data in transit using SSL/TLS protocols
- Use of secure servers and hosting infrastructure
- Limited employee access to personal data on a need-to-know basis
- Regular review and updates of our security practices
However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
6. Data Retention
We retain your personal information for up to 3 years from the date of collection, unless a longer retention period is required or permitted by law. You may request deletion of your personal data at any time by contacting us at the email address listed in the Contact Us section below. We will process your deletion request within 30 days.
7. Your Rights Under GDPR
If you are located in the European Economic Area (EEA), the United Kingdom, or Switzerland, you have the following rights under the General Data Protection Regulation (GDPR):
- Right of Access: You have the right to request a copy of the personal data we hold about you.
- Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal data.
- Right to Erasure: You have the right to request that we delete your personal data, subject to certain legal exceptions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data in certain circumstances.
- Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.
- Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes or where we are relying on a legitimate interest.
- Rights Related to Automated Decision-Making: You have the right not to be subject to a decision based solely on automated processing, including profiling, that produces legal effects or similarly significantly affects you.
- Right to Complain: You have the right to lodge a complaint with a supervisory authority in your country of residence if you believe our processing of your personal data violates applicable law.
To exercise any of these rights, please contact us using the information provided in the Contact Us section below.
8. Your Rights Under CCPA
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):
- Right to Know: You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources from which we collected your information, the business or commercial purpose for collecting your information, and the categories of third parties with whom we share your information.
- Right to Delete: You have the right to request that we delete any personal information we have collected from you, subject to certain legal exceptions.
- Right to Opt-Out of Sale: You have the right to opt out of the sale of your personal information. As stated above, we do not sell your personal data.
- Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights. We will not deny you goods or services, charge you different prices, or provide a different quality of service for exercising your rights.
Categories of Personal Information Collected in the Last 12 Months
- Identifiers: Name, email address, phone number, IP address
- Internet or Network Activity: Browsing history on our Site, search history, interaction with our Site
- Geolocation Data: Approximate location derived from IP address
- Inferences: Preferences and characteristics derived from the information above
To exercise your rights under the CCPA, please contact us using the information provided in the Contact Us section below. We will verify your identity before processing your request.
9. Third-Party Services
Our Site uses the following third-party services:
- Google Analytics: We use Google Analytics to understand how visitors interact with our Site. Google Analytics collects information such as how often users visit the Site, what pages they visit, and what other sites they visited prior to coming to our Site. Google's ability to use and share information collected by Google Analytics is governed by the Google Privacy Policy.
- Formspree: We use Formspree to process form submissions on our Site. Information you submit through our forms is transmitted to and processed by Formspree. Please refer to Formspree's Privacy Policy for more information.
- Netlify: Our Site is hosted on Netlify. Netlify may collect certain technical information as part of their hosting services. Please refer to Netlify's Privacy Policy for more information.
10. Children's Privacy
Our Site is not directed at children under the age of 13 (or 16 in the EEA). We do not knowingly collect personal information from children under these ages. If we become aware that we have collected personal information from a child under the applicable age, we will take steps to delete that information promptly. If you believe we may have collected information from a child, please contact us immediately.
11. International Data Transfers
Your information may be transferred to, stored, and processed in countries other than your country of residence, including the United States. These countries may have data protection laws that differ from the laws of your country. By using our Site and providing us with your information, you consent to the transfer of your information to the United States and other jurisdictions as described in this Privacy Policy. Where required by law, we will ensure appropriate safeguards are in place to protect your personal information during international transfers.
12. Changes to This Policy
We may update this Privacy Policy from time to time. When we make changes, we will revise the "Last Updated" date at the top of this page and post the updated policy on our Site. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our Site after any changes to this Privacy Policy constitutes your acceptance of those changes.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: